Students may request tech support using the Google form linked below or by calling the Technology Hotline at 828-350-6181.
Broken Chromebooks or iPad
Please contact your school to learn when broken Chromebooks or iPads can be swapped out for a working device.
ZscalerZscaler is our Internet Content filter. Student devices are filtered off-campus with Zscaler. This document shows students how to sign in to Zscaler. Students in grades 3 to 5 may need assistance with Zscaler. Please refer to the Zscaler How-To below.
Common Chromebook Home RemediesResetting a Student Account on a Chromebook - this might help if a student's Google account is weird, or if Google Classroom is not availableHow to Reset Chrome - this might help if the browser seems to be an issue, this returns Chrome to the original stateHow to Powerwash a Chromebook - this erases all data on the Chromebook and resets it to factory new condition.